Quick answers to the most common questions about our platform, features, and policies.
Quick help
From creating goals to understanding lifts, payments, and privacy, here are the answers to the questions people ask most often.
Browse common topics to quickly find answers about goals, lifts, payments, privacy, safety, and your account.
Start with what matters to you
MyStajl helps you turn a dream into a direction — with structure, reflection, and optional support from others.
MyStajl is a space for people who want to take their dreams seriously. It helps you turn ideas and ambitions into meaningful goals, while giving you the structure and support to keep moving forward.
Begin with a dream or intention you care about. Break it into manageable steps and define what progress means to you. Starting small and staying consistent often leads to lasting change.
No. It’s about becoming your best self — not comparing yourself to others. You grow at your own pace, with the option to learn from and support others along the way.
MyStajl is for anyone who refuses to let their dreams fade — whether you’re pursuing something new or returning to something you once set aside. It’s a place for commitment, growth, and shared encouragement.
Yes. You can create an account and set goals at no cost. MyStajl is built to be accessible and supportive from the start.
No. You can use MyStajl fully without setting up Stripe. Stripe is only required if you choose to receive Lifts from others. Setting it up is optional and can be done at any time.
Build momentum without pressure
Set goals you can sustain, adjust them as life changes, and keep moving even when motivation isn’t perfect.
No. Growth looks different for everyone. You can choose to keep your goals private or share them with others for encouragement and accountability. You decide what feels right.
Absolutely. Dreams evolve. You can refine, update, or redirect your goals as your life and priorities change. Growth is not about perfection — it’s about progress.
No deadlines unless you set one yourself. Growth isn’t a race — it’s a process. Move at a pace that feels sustainable.
Motivation naturally rises and falls. MyStajl is built around commitment, not pressure. When motivation fades, structure, reflection, and support from others can help you regain direction.
You can create goals that feel meaningful to you, whether they are personal, creative, practical, long-term, or something you are just beginning to explore.
You can show progress by sharing updates along the way and documenting how your journey develops over time.
Simple support, handled securely
A Lift is an optional way to support someone’s journey. Payments are processed through Stripe to keep it secure and straightforward.
A Lift is a way to support someone’s goal financially. It’s a voluntary contribution that helps encourage commitment and progress. A Lift is not a purchase — it’s a gesture of support.
All payments are securely processed through Stripe, a globally trusted payment provider. MyStajl does not store your card details. Transactions are handled using industry-standard security practices.
No. Lifts are entirely optional. Growth on MyStajl is about commitment and encouragement — financial support is just one of many ways to show encouragement.
Lifts are voluntary contributions made directly to support an individual’s goal. Refunds are not managed by MyStajl. If needed, refund discussions must be handled directly between the people involved.
MyStajl provides a simple and transparent platform for connection and support. Payments are securely processed by Stripe. Any agreements or refund discussions remain the responsibility of the individuals involved, keeping the system clear and trust-based.
Stripe applies standard processing fees to transactions. MyStajl also applies a 5% service fee to help maintain and improve the platform. Any applicable fees are shown clearly before you confirm a Lift.
If something does not look right with a payment, contact support and include as much detail as you can, such as the date, amount, and anything unusual you noticed. This helps us understand the issue faster and guide you to the right next step.
No. Payment details are processed securely through Stripe and are not stored on MyStajl. We store information related to the Lift itself, but not your payment information.
If you need help with a Lift payment, you can contact support. Share as much relevant information as possible so we can better understand your question and help guide you.
You stay in control
Your goals, your choice. Decide what you share, and know that we handle your data with care and transparency.
Your privacy matters. We only collect what’s necessary to provide the service, and we never sell your personal information. You remain in control of your content.
Your visibility settings determine who can view your goals and progress. You’re always in control of how open or private your journey is.
Yes. You decide what you want to share on MyStajl. The platform is built to support personal growth in a way that feels comfortable and appropriate for you.
No. Payment details are processed securely through Stripe and are not stored on MyStajl. We store information related to the Lift itself, but not your payment information.
Yes. You can request deletion of your account and related data. Some information may need to be retained where required for legal, security, or operational reasons.
We do not treat your data as something to trade. Where data is shared, it is done only when needed to operate the platform, provide services, or meet legal obligations.
MyStajl is designed to give you more control over your experience. Depending on the situation, you may be able to limit visibility, manage interactions, or use platform tools to protect your space.
Supportive by design, safer by intention
Learn how MyStajl works to protect the community through reporting tools, moderation, account safeguards, and clear platform rules.
MyStajl works to create a respectful and trustworthy environment through platform rules, reporting tools, moderation, and ongoing efforts to reduce misuse.
If you see something concerning, you can use the available reporting tools or contact support. Include as much relevant detail as possible so the issue can be reviewed properly.
Once you submit a report, our team reviews it as soon as possible. We assess the situation based on our guidelines and take appropriate action if needed. This may include warnings, restrictions, or removal of content or accounts.
Yes. MyStajl may limit accounts or features where there are safety concerns, misuse, repeated violations, or suspicious activity.
Yes, you can block a user from their profile. Blocking someone prevents them from interacting with you or seeing your activity. This helps you control your experience and feel safe on MyStajl.
Use the available safety tools, such as blocking the user and submitting a report. If there is immediate danger, contact local emergency services.
Get back on track with your account
Find help with login, passwords, verification, account access, and other common account-related questions.
To create an account, follow the sign up flow and enter the requested details. Once your account is set up, you can complete your profile and start using MyStajl.
Use the password reset option on the login page and follow the instructions sent to your email address. If you do not receive the email, check your spam or junk folder and make sure you entered the correct address.
Verification may be used to help protect your account, improve trust on the platform, and reduce misuse. In some cases, extra verification helps create a safer experience for everyone.
If your account settings include options for changing your email address or password, you can update them there. If you cannot find the option you need, contact support for help.
Start by checking your login details and using the available recovery options. If you still cannot access your account, contact support for further help.
Yes. You can request deletion of your account. Some information may still need to be retained when required for legal, security, or operational reasons.
